Privacy Policy

Categories of Data Collected

To provide our digital entertainment services, we collect various types of information. "Identity and Contact Data" includes name, surname, date of birth (necessary to verify the minimum age requirement of 18 years), email address, phone number, and residential address. "Transaction Data" comprises the history of deposits, withdrawals, and payment methods used (without storing sensitive card details, which are processed by external providers). We also collect "Usage and Device Data," such as IP address, browser type, time zone, and gaming session history. Finally, we retain "Communication Data" from interactions with our customer service.

Legal Bases for Processing

The processing of personal information is carried out in accordance with specific legal bases. We process data for "Contractual Obligation" when necessary to create and manage the account, process transactions, and provide platform access. We act for "Legal Obligation" to comply with tax, identification, and anti-money laundering regulations. We use data for "Legitimate Interest" to prevent fraud, ensure system security, and improve our services. Finally, we request explicit "Consent" for sending marketing communications and using non-essential profiling technologies.

Purposes of Data Use

The information acquired is used exclusively for the stated purposes. In addition to opening and managing the gaming account, we use the data to verify user identity, ensuring there is no access by minors. Transactional data is necessary to securely process incoming and outgoing funds. Usage information allows us to monitor anomalies, prevent abuse, and provide timely technical support. Where the user has given consent, contact data may be used for updates on new features or promotions related to our platform.

Information Sharing

Personal data is not sold to third parties. Sharing occurs exclusively with authorized entities that support our operations, acting as data processors. Such partners include server infrastructure providers, identity verification systems, payment management platforms, and legal or auditing consultants. We will share information with competent authorities if there is an explicit legal obligation or to defend a right in court.

International Data Transfers

The collected data may be processed and stored on servers located in countries outside the European Union. In such circumstances, Amunra Casino guarantees the implementation of adequate safeguards, such as the conclusion of Standard Contractual Clauses, to ensure that the information is protected in accordance with European privacy standards, regardless of the processing location.

Data Retention

We retain personal data only for the time strictly necessary to achieve the stated purposes. Once the account is closed, some information will continue to be stored for specific periods to comply with legal and regulatory obligations (e.g., anti-money laundering regulations requiring the retention of transactional records typically for a period of ten years). Data no longer needed will be securely deleted or anonymized.

Security Measures

We have adopted advanced technical and organizational measures to protect information against loss, alteration, or unauthorized access. These include the use of encryption protocols for data transmission, strict access controls for our personnel, and constant monitoring of our systems. It is important to emphasize, however, that no internet transmission can be considered absolutely secure.

User Rights

Registered users enjoy specific rights regarding their personal information. You can request access to the data we hold, correction of any inaccuracies, and, in specific circumstances provided by law, deletion of the data itself. You also have the right to object to certain processing, request restriction of data use, and, where technically feasible, obtain its portability to another provider. The withdrawal of consent given for marketing purposes can be exercised at any time.

How to Contact Us for Privacy Inquiries

To exercise your rights or to ask specific questions about this Policy, you can contact our support team.

Email: amunracasino_support@gmail.com

Address: Via Roma 10, 00184 Roma, Italy

Phone: +39 06 1234 5678

Changes to the Privacy Policy

Any future updates to this policy will be published on this page, indicating the date of the last revision. Substantial changes will be proactively communicated to active users.