Access to our services is strictly prohibited for individuals under 18 years of age. Participation in gambling activities by minors constitutes a serious violation. We require all new users to provide truthful information about their date of birth during registration and conduct rigorous verification checks to ascertain identity. Any account belonging to a minor will be immediately blocked, and any funds therein will be retained within the limits of the law.
We strongly encourage our users to consider gambling as a recreational activity, and not as a method for generating income or solving financial problems. We suggest always maintaining control over the time spent on the platform, not betting sums beyond one's financial means, and never trying to compulsively recover losses (a behavior commonly known as 'chasing losses').
To support conscious management of activity, we provide a suite of tools integrated directly into the user profile.
It is possible to set a maximum limit on the amount that can be deposited daily, weekly, or monthly. We also offer the option to establish limits on net losses over a specific period. Requests to reduce limits take effect immediately, while any request for an increase will require a 'cooling-off' period before becoming effective, providing time to reflect on the decision.
Users can configure a reminder to be notified of the time spent on the platform. If the need to take a short break is felt, the 'Time-out' function allows suspending access to your account for a period ranging from 24 hours to several weeks.
In cases where the user feels they no longer have control over their gambling behavior, we provide the Self-Exclusion procedure. This option allows blocking access to the service for a prolonged period (e.g., six months, one year, or permanently). During this phase, you will not receive any promotional material from us, and you will not be able to deposit or bet. Alternatively, you can decide to proceed with standard and definitive account closure by contacting support.
Recognizing the signs is essential to prevent compulsive gambling. Some behaviors to monitor include: neglecting family or work to gamble, lying about the amounts bet, borrowing money to finance the activity, or experiencing anxiety and irritability when not accessing the platform. We invite users to undergo constant objective self-assessment.
If you share your computer or mobile device with individuals under 18 years of age, we kindly ask you not to save your login credentials. We also recommend installing appropriate parental control software that filters access to adult platforms and betting sites.
If you believe that gambling is having a negative impact on your life, we invite you to seek help immediately. There are numerous national and international associations, and non-profit organizations, dedicated to providing confidential and free support to people affected by gambling addiction. We encourage you to consult these entities to undertake an appropriate therapeutic path.
Our staff is trained to recognize issues related to responsible gaming and can assist with setting up limitation tools.
Email: amunracasino_support@gmail.com